Empowering Communication in Healthcare

The situation: When Communication Tools Fail, Care Suffers

Behind every call-button pressed and every rapid response initiated is a dedicated healthcare professional working tirelessly, often under pressure, to protect and care for others. In hospitals, elderly care homes, and emergency centers, caregivers go above and beyond to deliver safe, timely care. But their ability to do so depends on more than skill and compassion — it depends on the communication tools that support them.

Yet, too often, the devices meant to connect and empower staff fall short in clinical realities. Standard handsets used by caregivers often cannot withstand the frequent disinfection required to prevent infection, and many lack the durability to survive drops, spills, or exposure to dust. And in large facilities, weak roaming can mean dropped calls, just when every second counts.

These failures are not just technical — they are personal. They delay care. They increase risk. And they let down the people who never let others down. Caregivers deserve communication tools that are as resilient and reliable as they are.

The solution: Designed for Healthcare - The RTX8633 Handset

RTX has designed and developed a handset specifically for healthcare environments, addressing these critical pains. The RTX8633 Handset has an antibacterial design (ISO 22196), making it resistant to professional cleaning with disinfectants and ensuring no breeding ground for bacteria and viruses. It is also certified according to IP65 code, meaning it is water and dust resistant and shock-proof for up to 2-meter drops. To ensure clear communication in noisy environments, the handset also has noise reduction as well as hearing-aid compatibility. On top of the handset sits an alarm button, guaranteeing staff can address emergencies instantly, and with two antennas, a fast handover across large facilities is ensured.

By integrating these design elements, RTX ensures staff can rely on instantaneous, hygienic, and high-quality communication throughout their facility, every shift, every emergency.

The impact: Reliable Communication Tools, Safer Care

Healthcare professionals give their all, and to support them, communication tools must be more than functional; they must be reliable partners in care. With an antibacterial surface and high-level protection, the handset withstands strict cleaning protocols, helping reduce infection risks. Its rugged build and roaming DECT ensure constant connection, improving workflow, even on the move or after a drop. The dedicated alarm key enables immediate response in emergencies, reducing call-to-assist times, while long battery life, up to 17h talk, 200h standby, keeps staff powered through demanding shifts.

By removing communication barriers and supporting hygiene and durability, the RTX8633 Handset helps caregivers focus on what matters most: delivering safe, timely, and compassionate patient care.